Effective starting May 07, 2020

This Privacy Policy describes how personal information is collected, stored, used, and protected when individuals interact with Supista websites, products, and platform services. This policy applies to personal information provided to us or otherwise collected through online or offline interactions, including through this website ( Site).

In this Privacy Policy we, us, or ourmeans APICON SOLUTIONS PRIVATE LIMITED. When we collect, store, and process personal information, we do so in accordance with applicable legal and regulatory frameworks including the Indian Information Technology Act 2000 and, where applicable, the European Union General Data Protection Regulation (EU) 2016/679 ( GDPR).

Personal information

Personal information: The types of personal information or personal data we may collect about you include:

1. your name;
2. your contact details including email address, mailing address, street address and/or telephone number;
3. your age and/or date of birth;
4. demographic information such as postcode or regional information; and
5. any other personal information requested by us and/or provided by you or a third party.

We may collect these types of personal information directly from you or from authorized third parties.

Collection and use of personal information

We may collect, hold, use, and disclose personal information for the following purposes:

1. to enable users to access and use Supista services, applications, and platform functionality;
2. to communicate with users regarding services, support, or administrative matters;
3. for internal record keeping, analytics, and administrative purposes;
4. to comply with legal obligations and resolve disputes where necessary.

Disclosure of personal information to third parties

We may disclose personal information to:

1. third-party service providers that help operate platform infrastructure and services, including IT providers, hosting providers, cloud services, maintenance providers, analytics services, professional advisors, and payment processors;
2. courts, regulatory authorities, or law enforcement agencies where disclosure is required by law or necessary to establish or defend legal rights;
3. analytics or technology providers that process operational or usage data, including services such as Google Analytics or related technology platforms.

Where personal information is shared with third-party processors, we take reasonable steps to ensure that the recipient handles the information in accordance with this Privacy Policy and applicable privacy regulations.

Our infrastructure providers may include cloud hosting providers such as Amazon Web Services (AWS), which may process or store data in global data center locations.

By providing personal information, you acknowledge that your information may be transferred to service providers located outside your country of residence, including jurisdictions outside India or the European Union.

Our responsibilities under GDPR

Where APICON SOLUTIONS PRIVATE LIMITED acts as a data processor under GDPR, we maintain contractual arrangements with data controllers that include the prescribed data protection safeguards required under the regulation.

Your rights and control of personal information

Information from third parties: If we receive personal information about you from a third party, we will protect that information in accordance with this Privacy Policy.

Storage and security

We take reasonable technical and organizational measures to ensure that personal information collected through Supista services is stored securely and protected from unauthorized access, misuse, or disclosure.

Cookies and web beacons

Supista websites may use cookies and related technologies to improve functionality, analyze usage patterns, and enhance user experience.

Links to other websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

Amendments

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

For questions or notices, please contact our Privacy Officer:

APICON SOLUTIONS PVT. LTD. +91-7780945282
Email: contact@supista.com
Last update: 1st September, 2020